THE Agricultural Development Bank (ADB) hopes to use its three-year strategic plan to position the bank within the top three performing banks in the country by the end of 2012, the Managing Director of the bank, Mr Stephen Kpordzih, has said.
He noted that since the bank started implementing the strategic plan this year, there had been a dramatic change in the way it conducted its business and this was expected to continue to achieve the ultimate.
Mr Kpordzih stated this at a cocktail party organised for customers of the bank in Kumasi.
“The many initiatives under the new three-year strategic plan have been carefully conceived to bring maximum benefit to all ADB customers,” he said.
The MD said the bouquet had a number of electronic banking propositions to make business transactions easier for the customer.
Mr Kpordzih indicated that the bank was embarking on a major upgrading of its information technology platform to enable it meet the challenges of the time and said, “very soon customers would have our version of full internet banking under the brand name, QuicNet.”
He said the bank had also reorganised its processes, systems and asset utilisation to guarantee ADB customers a much shortened turnaround time and improved integrity of financial transactions.
He admitted that the last few days had presented some challenges for the bank but was confident that when the full upgrading of the IT infrastructure and platform were concluded the challenges would be no more.
The MD disclosed that the bank had launched into relationship banking at the corporate level and was on the verge of introducing its executive banking service for high net worth individual customers.
He commended customers of the bank in Kumasi for their continued faith in the bank and promised them that everything would be done to make them enjoy their relationship with ADB.
He said the Asokea branch would soon be relocated to Nyhiaeso to give the customers the convenience and comfort they deserved.
The Board Chairman of ADB, Alhaji Ibrahim Adam, noted the high patronage the bank had received in Kumasi over the years and urged the business community and other individuals and organisations to make use of the opportunities at the bank.